Question 1

Is Whistle AI really free for buyers?

Accepted Answer

Yes. Signing up, searching for manufacturers, and connecting with them is 100% free. You only pay when you place an order or purchase a premium analysis.

Question 2

How does AI manufacturer matching work?

Accepted Answer

Describe what you need in plain language — product type, quantity, budget, and destination. Our AI analyzes your requirements against our verified manufacturer database and returns the best matches with estimated landed costs.

Question 3

What countries do you source from?

Accepted Answer

We started with Korea's premium manufacturers and are expanding across Asia — Japan, Vietnam, Thailand, India, Indonesia, and Taiwan. New regions are added regularly.

Question 4

How are manufacturers verified?

Accepted Answer

Every manufacturer goes through a multi-step verification process including business registration checks, production capacity review, and quality certification validation before appearing on the platform.

Question 5

How are payments secured?

Accepted Answer

All transactions are processed through Stripe with escrow protection. Funds are held securely and released to the manufacturer only after you confirm receipt of goods.

Question 6

Can I request samples before placing a bulk order?

Accepted Answer

Absolutely. You can chat directly with manufacturers using our AI translation feature, request samples, negotiate pricing, and review quality before committing to a larger order.